In building a positive organization, the first challenge is to see the organization not as a static entity, but as a system of tensions. The second challenge is to see all the tensions and not just the ones we are trained to see. This means we have to see the whole system. The third challenge is to realize that positives like full engagement can turn into negatives like exhaustion. The task is to hold the dynamic system in the positive zone of the diagram below.
–The Positive Organization (p. 15)