A very wise director of HR recently spoke of the great pain that people carry at work. It is common. In positive organizations leaders learn sincere compassion. When we suffer with someone, the person is no longer an object that we reject because he or she is different; the person becomes a fully human being for whom we have compassion because we see the goodness in the person. This compassion causes us to act differently and as a result the larger group or organization becomes more positive. A more positive organization that is filled with sincere compassion sees better bottom line results.
Here are a couple of articles on the effect of compassion in the workplace that you might enjoy: